Axis Plumbers is the leading East Lothian based plumbing and home services company that has a clear and transparent pricing system. Our helpful and experienced, 24 hour call centre team makes customers fully aware of our rates at the time the work/or job is booked.

We do not charge a call-out fee

Additional Information

  • 1 hour minimum charge on hourly rate work, then in 30 minute units
  • Payment must be made in full upon job completion or receipt of the invoice by credit/debit card (our chip & pin machines provide a secure method) or in cash or direct bank transfer
  • Estimates are generally non-chargeable, but some may incur a charge depending on the nature of the work, time, and location 
  • Commercial boiler & gas safety certificates are charged at commercial & gas hourly rates
  • Materials that we use are charged additional to the hourly rate
  • Material collection for non-stock items is kept to a minimum and will not exceed 45 minutes of the current hourly rate for that trade
  • Invoices are digital (hard copies are available upon request) and show a full description of labour and materials
  • Insurance reports are charged at a nominal £99 which is redeemable against the future work
  • We do not surcharge for credit card payments
  • Cash & Card payments to be made directly to the engineer
  • Credit/debit cards: we accept the following: